Privacy Policy

Last updated: 13 August 2026

Introduction

This Privacy Policy explains how ninferinne collects, uses, and protects your personal information when you visit our website or use our services.

We are committed to protecting your privacy and ensuring the security of your personal data in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect the following types of personal information:

Name and contact information (email address)
Information you provide in enquiry forms or communications
Technical data including IP address, browser type, and device information
Usage data about how you interact with our website

How We Use Your Information

We use your personal information for the following purposes:

To respond to your enquiries about our wellness programmes
To provide and deliver the services you have requested
To improve our website and services
To comply with legal obligations
To communicate with you about our services when you have provided consent

Legal Basis for Processing

We process your personal data on the following legal bases:

Consent: When you have explicitly agreed to our processing of your personal data
Contract: When processing is necessary to fulfil a contract with you
Legitimate interests: When we have a legitimate business interest that does not override your rights
Legal obligation: When we must process data to comply with the law

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist in operating our website and delivering our services
When required by law or to protect our legal rights
With your explicit consent

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer required, we securely delete or anonymise it.

Your Rights

Under data protection law, you have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure (right to be forgotten)
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookies Policy.

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: 42 Kensington Gardens Square, London W2 4BQ, United Kingdom

Complaints

If you believe we have not handled your personal data appropriately, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues.

ICO Website: https://ico.org.uk